IT SOLUTIONS

Predominant SOURCED IT INC SOLUTIONS FOR ALL YOUR TECHNOLOGY NEEDS

Data innovation keeps on changing the manner in which we live and work. Remaining in front of the most recent patterns and consistence necessities, while giving security and unshakable unwavering quality, is a test that all associations battle to meet consistently.

For more than 22 years, Comm-Works has been an industry chief in full assistance IT project the executives and business IT arrangements. Our innovation arrangement and the board administrations will keep you at the cutting edge of advanced change while holding the center necessities of your business needs.

5x way to know solutions

1.Pricing and profitability

A managed service is often sold as a subscription type model – e.g. a fixed amount per month, or alternatively a consumption-based model. But these revenues don’t directly correlate to the cost of providing the service. They relate to the prediction or forecast of what it was going to cost. Therefore estimating margins correctly is important. Making a profit depends on delivering the project at the margin it was sold at, and on not consuming any risk contingencies.

To accurately determine likely profitability, it is critical to have a software solution that understands the costs and revenue profiles in detail. The diagnostic analytics provided by an advanced PSA such as Kimble can show which contracts and customers are profitable while also identifying trends in the business.

2. Resourcing

Variance from the resourcing plan is a source of unexpected cost for MSPs. If, for instance, the right in-house resources are not available when needed and more expensive contractors have to be hired, the profitability of the contract can be damaged. A PSA which supports managing the resource pool across the whole organization, and which gives the earliest possible visibility of demand can ensure this cost is managed effectively.

3. Revenue Recognition

It is common for MSPs to find nasty surprises emerging after all of the budget has been consumed, effectively committing them to continue to fix the customer’s problems for free.The best way to get to a consistent and repeatable process for recognition of revenue is to have a system where finance and delivery collaborate, sharing live and accurate information. Where the inputs from both these areas are up to date and accurate, the calculation of revenue becomes straightforward. It can be automated and produced in a systematic way which breaks down each type of contract and recognizes the revenue according to the rules which have been set down. As the inputs are accurate and up to date, this method will always calculate the right answer.

4. Managing different kinds of contract

Many professional services businesses now have a mix of contracts which include managed services – often that is a challenge as traditional support desk operations using service tickets aren’t designed to support professional services and professional services businesses aren’t always geared towards the granular time-recording that providing managed services can require. Without a strong PSA, it can be hard to predict which customer or which type of customers are likely to cost the most when taking up a service contract. Effort and cost are not always tracked at the contract level. Kimble PSA supports this, and also allows integration with incident management solutions where

time on issues is often sourced. This means the information held in the ticketing system can be shared with the PSA.

Traditional hardware providers, OEMs, are now selling their hardware as a service, or as a managed service. A PSA can manage multiple revenue/billing models (e.g. subscription or consumption based), and manages the cost base separately, so that the likely margin can be modelled. A PSA such as Kimble uses powerful automation to do a lot of this work – which consumes a lot of administrative effort if done manually.

5. Closer Relationship with Customers

Kimble PSA helps services organizations get closer to their customers by drawing all of the information about them into one unified view. Having a single stream and dashboard showing the progress of all the engagements; having instant access to the account details showing the invoicing, expenses and other data means having better informed interactions with the customer. It also becomes possible to share specific information automatically with customers – Kimble PSA has a customer collaboration module called Kimble Community which supports this closer connection.

Service providers in traditional product companies are also trying to bill for as much of their services as they can. Support people in MSPs, whether stand-alone or within product companies, need to understand the contract well to know what is included in the support retainer and what is outside its scope. Then they can ‘upsell’ consulting time that they may actually do themselves or pass to another member of the team. PSA for MSPs helps scope and manage any work outside of the standard support contract.

Starting at just $20/month

Big Protection for Your Small Business

In our digital world, all small businesses need a sophisticated and secure IT infrastructure. Customer security is a very serious matter with lots of relevant regulations concerning it, and the security threats facing businesses at all levels are numerous. At Unbreakable IT, our goal is to help your business grow by serving your information technology needs.

What You Get With The Professional IT Services Package

Starting at just $20/month, our entry-level service option helps business with fewer than 25 employees and less complex IT needs handle the following:

Malware Protection
Patch Management
System Maintenance
Inventory Auditing
Power Managemen
Online Ticketing
Secure Remote Control
Online Backup

Note: Our professional package does not include costs of labor, and support services will be billed out at a discounted rate.

Want Your Business to Grow? Obtain a Free Quote from Us Today.

If you want your Orlando small business to grow, having a world-class IT infrastructure is necessary for even the smallest of businesses. Please reach out to use today and get a quote by filling out our online ” Get a Quote” form or calling us. Our friendly staff is here to help you figure out your digital needs.

NETWORK INSTALLATION SERVICES

Comm-Works’ advanced IT solutions and comprehensive methodology allows for seamless customization and standardization. For large and small sites alike, we offer ease and confidence when integrating new technologies into existing environments. Our project managers oversee every detail of your technology deployment and network installation services. We meet your SLA requirements with on-site support in four hours or less everywhere around the globe. Our state-of-the-art Comm-Works Command Center (C3) trans all ticketing, scheduling, communication, and servicing activity in real time for every aspect of your IT infrastructure installation.

ENTERPRISE WIRELESS

Easy access to information and mobility are needed to compete in today’s business environments. With a successful wireless network solution, your company can increase revenue, improve employee productivity, enhance security, utilize big data and business intelligence. As a preferred IT solutions company, Comm-Works will make sure your wireless network solution is optimized for your business and each location. We will assess your unique needs, application, and environment and recommend a wireless network solution that will support you now and into the future.

ELECTRONIC SECURITY

You need to guarantee the security of your actual resources, which are just turning out to be more important constantly as a result of the information they might contain. Comm-Works will keep you on top of the most recent electronic security arrangements with our innovation organization arrangements. We examine your interesting climate and resources for the best ROI on your misfortune avoidance drives. Together we make a free from any danger space for your clients, workers, and resources.

MANAGED VOICE SOLUTIONS

Our oversaw voice arrangements are planned and worked around dependability and quality help with an organization running typically, ideally and safely. All parts of your cloud network are covered: security, organizing, information assurance and cloud reinforcement, including these essential highlights:

NETWORK INFRASTRUCTURE

Comm-Works’ IT sending administrations convey the right framework innovation from the very beginning, to guarantee your business needs are covered for a long time to come. Our group will direct site reviews and organization appraisals, then, at that point, work with you to examine and record an organization framework plan that meets your data transmission and organization the executives prerequisites.

IT SOLUTIONS

Predominant SOURCED IT INC SOLUTIONS FOR ALL YOUR TECHNOLOGY NEEDS

Teamwork

Integrity

Excellence

Service

Accountability

Communication